FAQs
Where do you ship?
We currently ship within the United States only.
How long does shipping take?
Orders are typically delivered within 4–8 business days after shipment.
Processing usually takes 1–2 business days.
Do you offer free shipping?
Yes. We offer free standard shipping on orders over $79 USD.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking information.
Please allow 1–3 business days for tracking updates to appear.
What payment methods do you accept?
We accept major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
Can I return my order?
Yes. We accept returns within 30 days of delivery for eligible unused items in original packaging.
Do you offer exchanges?
At this time, we do not offer exchanges.
If you would like a different item, please place a new order after your return has been approved.
What should I do if my item arrives damaged?
If your item arrives damaged or incorrect, please contact us within 7 days of delivery at support@sikunuo.com and we’ll be happy to help.
Are your toys suitable for young children?
Our products are designed for children, but we always recommend adult supervision during play and checking product age recommendations before use.
How can I contact Sikunuo?
You can reach us anytime at:
Business Name: NIKORAY INC
30 N GOULD ST STE R
SHERIDAN, WY 82801
United States